Services

AI Integrations

AI assistants become far more useful the moment they can see and act on your real systems. We build the connections that make that possible, with the permissions, limits and logging you would expect from any other piece of software touching company data.

AI IntegrationsAn AI assistant connects through scoped connectors to CRM, helpdesk, ERP, databases, workspace tools and internal APIs.AI assistantCRMHelpdeskERPDatabaseWorkspaceInternal APIEach connector: scoped, logged, read-only first

Who it is for

This service is for organisations that already use AI assistants, or plan to, and want them working with company systems rather than copy and paste.

  • Teams whose people already use AI assistants and keep pasting data in and out of them by hand.
  • Companies with internal tools or databases that have an API but no AI access.
  • Software and data teams that want a well-built MCP server for their product or platform.
  • Agencies that need AI tools to work across many client accounts and data sources.

Problems it solves

  • People export data to spreadsheets just so they can paste it into an AI assistant.
  • Each team has connected AI to tools in its own way, with no view of what has access to what.
  • Off-the-shelf connectors do not cover your internal systems or your specific fields.
  • Security teams block AI tools because nobody can show which data they touch.
  • Answers drift because the assistant works from stale exports instead of live data.

What we build

Business system integrations
Connections between AI assistants or agents and your CRM, helpdesk, ERP, databases and data warehouse, scoped to the records and actions each use case actually needs.
Workspace integrations
Access to email, calendars, documents and drives in Google Workspace or Microsoft 365, using your existing identity provider and sharing rules.
Custom MCP servers
Model Context Protocol servers that expose your internal APIs and data as well-described tools, so any compatible assistant can use them safely, with read-only and write scopes kept separate.
Access, audit and documentation
Least-privilege credentials, rate limits, request logging and clear documentation, so your IT and security teams can review and own the integration after hand-over.

How an engagement runs

The same five phases as every project, adapted to this service.How we work

Good to know

Read before write

Integrations start read-only. Write actions are added one at a time, each with its own scope and, where it matters, a confirmation step.

Not tied to one assistant

Because MCP is an open protocol, the same connector works with several assistants and model providers.

Want your AI tools to see your real data?

Tell us which systems matter most. We will propose the smallest integration that delivers something useful.

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